Norton & Kidd CPAs, PC

Ahh, summer. For many, it’s the time of year we can kick back and relax, sit by the water and bask in the sun. But for small businesses, the summer months can bring a flurry of unique opportunities and challenges. From anticipating summer demands to maintaining a healthy work-life balance (hey, you deserve to relax, too), we’ve compiled five essential tips to help you keep everything running smoothly this season. 

1. Understand summer demand 

The first thing to consider is what summer demand looks like for your business. Every industry experiences seasonal fluctuations differently. For some, summer brings increased tourists and foot traffic. For others, there may be a dip in sales as customers travel elsewhere for vacation. 

• Analyze past data. Review sales and customer data from previous summers to identify trends and patterns so you can predict what to expect this year. 

• Stay flexible. Be ready to adapt your strategy if unexpected changes occur. Customer behavior can be affected by many things, such as unpredictable weather or changing trends. 

2. Prioritize customer experience 

Summer can bring a diverse crowd of clientele, from regulars to tourists. Enhancing customer experiences can make a big difference in your business’s success. Be sure to:

• Provide seasonal offerings. Think about what would appeal to your customers during the summer and introduce new summer-themed products or services.

• Create a welcoming environment. Make sure your space is inviting and comfortable. If you have an outdoor area, consider including shade and seating. Keep indoors cool and pleasant to create a respite from hot summer days.

• Engage on social media. Connect with your social following by sharing summer specials and behind-the-scenes content. Encourage your customers to share their experiences, too. 

3. Consider staffing and scheduling

If your historical research shows slower summer months or reveals that you need extra help, it’s important to manage your staff effectively.

• Hire seasonal staff. If your business tends to get busier in the summer, consider hiring temporary staff to help handle the increased workload.

• Offer flexible scheduling. Create flexible work schedules to accommodate your employees’ summer plans. This is a sure way to help boost morale and reduce burnout.

• Provide training. Make sure your team is well-trained and prepared for the busy summer season. When your team is well-informed, they’ll provide better service and be better equipped to help handle the rush. 

4. Optimize operations and logistics

Smooth business operations will lead to a successful summer season. Prevent disruptions by ensuring your logistics and supply chains are optimized.

• Manage inventory. Keep an eye on your inventory, and review data from previous summers to ensure you’ve stocked up on popular items. While you don’t want to run out of these items, you also want to avoid overstocking items that may not sell as well.

• Streamline processes. Evaluate your current processes to identify where you can make improvements. Consider using technology to automate routine tasks, like inventory tracking or staff scheduling.

• Maintain supplier relationships. Communicate with your suppliers to make sure they can meet your increased demands. Establishing a good rapport with them may help lead to more flexible terms and better service.

5. Maintain work-life balance

It’s easy to get caught up in the hustle and bustle of the summer season. But it’s important that you strive to maintain a healthy work-life balance for your personal well-being. (You'll want to ensure the same for your staff, too.)

• Set boundaries. Clearly define your work hours and stick to them. Communicate these boundaries with your team and customers to set expectations.

• Delegate responsibilities. Trust the team you’ve hired to handle tasks and make decisions when you’re not around. Delegating lightens your load and empowers your employees.

• Take time off. Don’t forget to take breaks and enjoy some summer sun yourself. Whether it’s a long weekend away or a day off to recharge, taking care of your mental and physical health is essential.

Make the summer season a success

Managing a small business during the busy summer season can be challenging, but with the right strategies in place, it can also be incredibly rewarding. Stay proactive and adaptable, and don’t forget to enjoy the sunshine along the way. Here’s to a successful and vibrant summer season!